Our help desk is open Monday to Friday from 8:30 am to 4:30 pm. With a current maintenance contract in place, Cardinal guarantees response to your support call within 4 business hours. A benefit of being a small, lean organization, is that our help desk is staffed with experienced technicians - more than likely the same technician that installed and trained your users on the application.

For assistance Now

By Phone: (705) 755-0043

By Email:


Online User & Support Forum

Our user forum & knowledge base solution is now available. This powerful online tool allows our users to effectively communicate with us and each other! Within our Online Support Forums, all users will be able to:

  • Report a problem to our help desk
  • Search for answers to common questions
  • Share ideas on how to get the most out of the application

Our forum also provides our Product Advisory Committees and User Groups with the ability to share minutes, documents and ideas.